All reservations must be guaranteed with a credit card at time of booking.
The Resort has a 24 hour cancellation policy. A guest room booking may be cancelled 24 hours before arrival date with no penalty incurred to the guest.
Group bookings cancelltion policies are outline in the Group Contract.
Check-out time is 11 am.
Check-in time is 3 pm.
We will try to accommodate any early arrival or late check out requests but unfortunately, it isn't always possible. The Resort will never grant or guarantee an early check-in time at time of booking. The guest will need to call the morning of check-in to find out if it is possible.
For one night "No-Show" reservations, the guest will be charged the daily rate in full plus taxes to the credit card used to guarantee the reservation on file.
For multiple nights "No-Show" reservations, the Resort will hold the room for a minimum of two nights before releasing the room for general sale again. The guest will be charged the daily rate in full plus taxes each night held to the credit card used to guarantee the reservation on file.
All rooms are non-smoking. An additional cleaning fee of $250.00 will be charged to the guest in the event of smoking in the room. Any damages to furniture or fabrics will be charged to the guest above the cleaning fee.
Children under 6 years old stay for free and are invited to a complimentary dessert with purchased meal in the restaurant. Children over 6 years old are subject to $20 additional person in room charge.
No pets please.
All groups must be booked in advance and are subject to policies and procedures outlined in their conract. Please refer to your group's signed contract for all applicable policies.